Home Debt Understanding How Debt Management Plans and Credit Counseling Works

Understanding How Debt Management Plans and Credit Counseling Works

by Dale Thompson
debt management plans and credit counseling

People fall into debt for a lot of factors. It can be daunting to see the interest piling up on your outstanding debts – and to wonder how you’ll make ends meet each month – whether you’ve been dealing with inadequate income and mounting expenses for years or are facing a fresh, unforeseen obstacle such as a large medical cost or a lost career.

To assist Americans with their debt woes, a billion-dollar market occurs, driven by charities, federal departments, and for-profit businesses. Loan refinancing, mortgage reduction grants, debt mediation programs, and financial counseling are some of the resources accessible to those who are in debt. Many Americans choose to tackle their debt problems on their own, using unsecured personal loans to pay off higher-interest debt and consolidate their various debts into a single monthly payment.

Credit Counseling’s Core Service: Debt Management Plans

Credit counseling is offered by a number of organisations. Many, but not all, of them are nonprofit or public organizations. They may be standalone financial counseling companies or branches within broader organizations including credit unions, hospitals, and military bases. Credit counseling is also accessible from several for-profit banks.

Some individuals pursue financial counseling programs in order to build a debt management plan (DMP) to help them pay off unmanageable debt. This may be a helpful credit counseling feature, but it isn’t recommended for everybody.

A debt management plan (DMP) is a legally binding formal deal between you and your financial manager to pay down any or more of your loans for a set period of time. If you’ve enrolled, the counseling agency will serve as a go-between for you and any creditors that are part of the package. While it isn’t promised, the rehabilitation agency will be able to discuss interest rate or termination charge discounts for any or more of the creditors. You must put money into an escrow account on a monthly basis, which the financial counseling company uses to compensate your creditors.

How Much Does It Cost?

DMPs have costs associated with them, such as setup fees and recurring support fees. For example, GreenPath Debt Solutions, a charitable organization, charges a $50 setup fee and a $75 monthly fee. (The amount of your monthly contribution is determined by the size of your loans and the number of creditors in the plan.) These payments can’t be legitimately obtained unless at least one deposit has been rendered to a participating borrower.

Advantages and Disadvantages

Your DMP could take two to five years to complete, depending on the scale of your debts and your capacity to pay. Though the fact that a credit counseling firm is settling your loans on your behalf would appear on your credit report, being registered in a DMP will have little impact on your FICO ratings.

However, with the exception of one card for emergency and other mortgage accounts, most credit counseling agencies ask you to withdraw participating credit cards. Your grade is likely to suffer as a consequence of this. It’s difficult to predict the severity of the impact or how long it would last. However, since the duration of your credit history accounts for 15% of your FICO ranking, and a longer history equals a better score, the blow would be felt more acutely if you’re pressured to close older accounts.

In addition, certain plans preclude you from applying for new loans or credit cards within the period. And all DMPs necessitate consistent, large monthly payments. Falling behind on your DMP obligations, like most debts, will have a significant impact on your credit score.

Ongoing Considerations

Before you launch your DMP, you must sign a legally binding document committing to its conditions. Don’t sign something unless you’ve double-checked the following:

  • How long would the plan take?
  • How and where will you pay your creditors per month?
  • What types of loans are included?
  • How can you reach your account, for example, electronically, on the web, or via mail?
  • What impact the initiative would have on your credit – Be wary of promises that it would have no negative consequences, particularly if you will have to cancel participating credit cards.

Once your DMP is up and running, keep a close eye on it. Before you avoid paying your creditors directly and start making your monthly DMP deposits, make sure that each one has decided to join. Make sure your borrowers are being compensated on time by your service organization by checking in with them every month. Often, compare your credit counseling agency’s statements to your creditors’ statements to ensure that all claimed interest rate concessions or fee exemptions are genuine.

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Credit Counseling Agencies Include a Variety of Other Services

A DMP is both private and voluntary for you and your creditors, unlike bankruptcy, which is imposed by a judge and becomes public record. And if you’re in heavy debt, you can first try any other choices that won’t negatively impact your credit score and have a full financial assessment before starting the procedure. Be wary if your credit advisor pressures you to enroll before giving you other choices, such as a customized household budget.

Credit counseling organizations have a variety of resources in addition to debt management plans:

Initial Consultation and Details

Legitimate credit counseling agencies will usually give you free details on their programs when you call them. They’ll arrange a free consultation to look at your finances after you include some clear information regarding your case. Organizations who do not include these programs for free can be avoided.

Budgeting Assistance 

Credit counseling is renowned for its budgeting and money-saving tips. Many counseling organizations have this assistance in the form of one-on-one sessions with a representative, community meetings and conferences (for which an extra cost can be charged), and written or downloadable instructional materials. You can also have access to a tailored monthly budget, which is normally created in near contact with you by a qualified delegate. Your credit counseling agency can help you grasp simple budgeting and personal finance principles in general.

Before enrolling in a debt management scheme, reputable companies can advise you to check out other options. These programs are typically provided for free through organizations certified by the National Foundation for Credit Counseling (NFCC), an accreditor of nonprofit credit counseling services. Certain counseling programs can be paid for people that aren’t licensed, like for-profit organizations.

Choosing a Debt Management Plan That Is Right for You

Debt management strategies aren’t for everybody. However, even though you don’t have serious loans, the budgeting guidance given by credible credit counseling firms is useful. If you survive paycheck to paycheck yet haven’t slipped through a destructive spiral with unfinished commitments, just sitting and chatting with somebody who knows personal finance may be incredibly advantageous.

If you answered “yes” to all of the above issues, you can avoid debt recovery plans and instead seek out non-DMP credit counseling options.

Is It Possible for You To Do It on Your Own?

A debt management strategy isn’t a magic bullet. While consolidating your loans into a single monthly payment and placing some space between you and your creditors may be advantageous, a debt restructuring strategy involves monthly payments and can affect your credit score. A DMP is obviously not required if you are assured that you will establish a balanced budget, pay off your credit card bills, restore your credit rating, and prepare for potential financial crises on your own.

Do You Find It Difficult To Commit To a Lengthy Process?

A debt management strategy that is fully sustainable allows you to stick to a course of action and demonstrate commitment over time. You can’t simply adopt your counselor’s tailored budget to pay down your bills and start planning for the future for a couple weeks and then slip right into old patterns.

It requires time and effort to get out of debt, and it necessitates certain concessions, such as the following:

  • Smoking and alcohol are two costly social activities that should be reduced or eliminated.
  • Swapping a newer, more costly vehicle with one with a smaller payment (or reducing the number of cars in your family from two to one)
  • Purchasing generic grocery products, for example, will help you save money on groceries.
  • If you can realistically manage it, take less, shorter leisure vacations.
  • Reducing non-essential spending, such as restaurant meals
  • Unnecessary internet retail orders can be avoided.

These modifications don’t have to be irreversible if you practice restraint, but they may be crucial to resolving the immediate debt issues.

Is There a Better Option for You?

And if the loans are unmanageable, a debt restructuring strategy can not be the right option for you. If you’re having difficulty servicing your mortgage, car loan, or other guaranteed loans, talk to your lender about refinancing opportunities that might lower your monthly costs without placing you in default.

Alternatively, you should utilize the budgeting and preparation resources offered by your credit counselor. They won’t be able to pay off the loans for you, so they might let you take a new look at your finances.

However, it’s vital to consider whether a DMP is the right solution. If you’re behind on several credit card bills, can’t make much more space in your budget to slash, and are concerned about bankruptcy, the immediate hit to your credit rating and monthly plan payments may be worth it.

DMPs and Credit Counseling Alternatives

Enrolling in a debt management plan is only one of the common debt-relief solutions open to customers. If you don’t think it’s right for you, there are a few other things to consider:

Directly Negotiating With The Creditors

Most creditors bargain with investors, even though they don’t want to admit that. After all, no one wants to lose their whole investment. You must begin this procedure by contacting your loan officer or the customer support department of your credit card.

Loans for Debt Consolidation

A debt consolidation loan is really a form of refinancing mechanism that combines all of the current debts into one. This works similarly to a balance transfer: if you owe $15,000 on five separate credit cards, your loan would start with a $15,000 balance. It could have a better interest rate than your old credit card payments, but this is dependent on your credit background and whether you put up collateral to fund the loan (such as your house).

You may be eligible to get a debt restructuring loan from a bank or credit union based on the credit score and background. These loans are also available from specialized finance firms including OneMain Financial. A peer-to-peer loan program like Lending Club might be a decent choice if your credit isn’t perfect.

Balance Transfers

Transferring high-risk credit card accounts to cards with lower interest rates will dramatically decrease the long-term burden of the loans if you can stick to paying them off within a specified period. However, if interest rates on the new card spike, you might find yourself right where you began. On freshly released cards, several credit card providers entice consumers with 0% APR for 18 to 24 months, with rates escalating to 15% or 20% during the promotional duration.

Debt Settlement

Debt settlement companies work closely with your creditors to cover your remaining debts, and they have escrow accounts (similar to debt restructuring plans) to help you pay each settlement. These businesses are governed by the same rules as credit counseling firms, but since they are often for benefit, they are more willing to take a higher percentage of their clients’ savings. Debt arbitration, like a debt restructuring strategy, will have a significant impact on your credit score.


Bankruptcy could be your only choice, depending on the seriousness of your debts. Moderate debt issues may be resolved by Chapter 13 (reorganization), whereas unmanageable debts may necessitate Chapter 7 bankruptcy (liquidation). Any option will harm your credit report, deplete your savings, and force you to sell certain properties.

Where Can You Get Help?

A variety of nonprofit organizations provide credit counseling programs, including debt relief strategies. It’s better not to jump into selecting your agency, as in any big financial choice. Remember that an agency’s lack of previous grievances does not ensure that it can operate ethically.

Here are a few good places to begin:

Credit Unions in Your Town

If you or a family member is a member of a credit union, find out what (if any) credit counseling programs it includes. You could be directed to a credible outside provider if none is accessible in-house.

Your Military Base

Military bases (or armed forces divisions in general) do not explicitly provide credit counseling programs to military veterans and their relatives, while credit unions such as Navy Federal do. Military families, on the other hand, may get accurate information about nearby credit counseling facilities, even those who have military incentives or charge waivers, from their base’s financial resources office. This is something to remember whether you’re thinking of entering the military but also a lot of loans on your personal books.

Your Local, State, or Federal Housing Authority Is a Good Place To Start

The United States Department of Housing and Urban Development (HUD) works with municipal housing districts to provide residents with free or low-cost credit counseling. They offer guidance and budgeting assistance to help citizens stop defaulting on their debts and facing eviction, but they’re still able to talk about general personal finance problems..

The National Foundation for Credit Counseling

The NFCC, like the AICCCA, has high quality expectations for its nonprofit affiliates. Members of the NFCC are barred from soliciting prospective clients for debt management programs with pre-screened deals (similar to pre-screened credit card offers), a highly abusive practice, and must first be accredited by the association before marketing themselves. In addition, all members’ staff must be accredited as credit counselors.

Financial Counseling Association of America

The Financial Counseling Association of America (FCAA) seems to be the only credit counseling trade body that accepts for-profit companies. While its primary purpose is progressive lobbying, it will also help you find credit counseling agencies that aren’t advertised anywhere else.

State and Local Consumer Protection Offices

Consumer protection bureaus are maintained by both state legislatures, as well as several counties and towns, to review for-profit and nonprofit credit counseling organizations. Look at the pages of the city and state governments.

The Better Business Bureau

The Better Business Bureau (BBB) compiles information on individual credit counseling companies (both for-profit and nonprofit), as well as broader entities that provide credit counseling services, including statistics, complaint records, and client reviews. For updates on local offerings, go online or call the local branch.

The United States Trustee Program

The USTP is a branch of the US Department of Justice that keeps records of any nonprofit credit counseling service that performs pre-bankruptcy counseling. Contact details, facility listings, and reviews from previous customers are also included with each entry.

The U.S. Cooperative Extension System

The U.S. Cooperative Extension System (USCES), a branch of the United States Department of Agriculture (USDA), is a financial education network targeted toward local citizens but open to everyone. Its local offices, which are located in every state, do not offer debt management services directly, but they will link you with reliable organisations that do, as well as other financial products and services that are relevant to rural residents, such as USDA mortgage loans.

Scam-Avoidance Tips

Most credit repair programs are reliable and well-intentioned as providers of budgeting assistance, financial preparation services, and debt advice. However, certain financial counselors’ debt recovery programs may have a detrimental impact on your credit score. Nonprofit classification doesn’t necessarily mean respectability; certain organisations can use unethical techniques to obtain more revenue from their customers.

Keep these pointers in mind to stop being a victim of a con:

Nothing Should Be Paid for Ahead of Time

Working with organizations that ask you to apply for a financial assessment before providing details regarding their programs is not a good idea. Before charging fees or subjecting clients to intrusive tests, reputable credit counselors offer details on what they do – and how to handle the assets. Credit counselors who market debt management plans on the phone aren’t able to collect debt management plan payments, including start-up and recurring servicing fees, once they’ve finished negotiating with all interested borrowers and approved the first monthly payment into the plan. The Telemarketing Sales Law of the Federal Trade Commission allows something else unlawful.

Obtain a Fee Schedule

Many credit counseling services provide free budgeting advice to all candidates, and some pay the expenses of lectures, classes, and one-on-one counseling sessions. Customers that are having financial trouble will still benefit from reduced debt recovery package rates. Avoid working with businesses that don’t pay on time, and make sure you have a signed promise before enrolling in a loan reduction plan that you’ll never have to charge more than a certain amount per month.

Verify Their Accreditation and Demand Transparency

Be wary of organizations that aren’t accredited by a third-party body such as the AICCCA or the NFCC. Ascertain if their workers are accredited by these organisations or that they have received relevant financial instruction. Often double-check an agency’s financing source – NFCC participants who get the majority of their money from borrowers who invest in debt relief services are forced to report these details.

Request a Privacy and Security Guarantee in Writing

Don’t deal for businesses who won’t pledge to keep your financial and personal details safe and stable.

Examine the Remuneration of Employees

Acting for businesses who offer their workers fees to market debt relief plans or other programs should be stopped. Employees who work on an hourly or salaried basis are most likely to have the best interests at heart.

Recognizing That Debt Management Plans Aren’t the Only Solutions

When the preferred credit counseling firm wants to pressure you into a debt recovery contract without first offering you any options, speak with other firms to see if they do the same. Overly pushy credit counselors may be watching out for their own bottom line, not yours, and DMPs are the most profitable service for agencies.

Be Cautious of Wide Claims

Avoid companies that promise to be able to instantly restore your credit report, pay off your loans in a matter of months, or hold facts regarding previous credit issues (such as late payments or repossessions) hidden from potential creditors. Stuff like this isn’t likely.

Final Thoughts

Until enrolling, speak with many credit counseling firms – including, where necessary, other financial practitioners – to ensure that a DMP is the best fit for you. You can also make a personal budget that is both frugal and long-term and agree to sticking to it. This will necessitate any compromises, such as skipping holidays or dining out, but it would be well worth it. If you have several credit cards or other loans, it might be easier to get support from a DMP now rather than waiting until you need to take far more drastic steps, such as bankruptcy, to focus through your budget until you’re registered.

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